Desk for restaurants
Party of four at eight,by the window. Held.
Tables are booked by capacity: the party size decides which tables fit and how long the turn is. The table is held while you check the floor, walk-ins take the next free one, and a full night offers the waitlist.
- Labels
- GuestReservationTable
- Turn time
- 1–2: 75 min3–4: 90 min5–8: 120 min9+: 150 min
- Outcomes
- ReservedWaitlistedDeclined — full
- Policy
- 5-min holdReminders 24h + 3hNo-show after 20 min
The reservation script
How a booking call goes.
- 01
Number to hold the table
Then the party size, the day and the time.
- 02
Check the floor
Tables that fit the party, for the turn time its size needs, held for five minutes.
- 03
Preferences and occasion
Seating, birthday or anniversary, dietary needs such as Jain or nut allergy, a high chair.
- 04
Deposit for large parties
Parties of eight or more are asked about a deposit, as your script says. Desk records the answer; it does not take payments.
Service
Built for a busy night.
Walk-ins
The next free table from now, in one button, counted like every reservation.
WaitlistBusiness
A full slot offers the waitlist; when a table frees, the first party that fits is offered it.
No-shows marked for you
Twenty minutes after the time, an unseated reservation is marked a no-show.
Sources that matter
Phone, walk-in, Zomato and Google Maps as named sources, so you see which bring covers.
No marketplace
Your guests, your list, no cut.
Desk charges per desk, never per cover or per booking. The guest list is yours, and so is the export.
Your own booking pageBusiness
Guests reserve themselves through your booking link, into the same floor and rules.
Remembered guestsAll plans
Window seat, veg only, always the corner table: offered the next time they call.
Questions