Desk for agencies and services

Every inbound lead getsa discovery call, first time.

Interest, budget, timeline, then a discovery call booked with the right account executive before the caller hangs up. The campaign that brought them is a field, and conversion by source is a report.

Agency starterblueprint.json · v7
Labels
LeadMeetingAccount executive
Interested in
SEOPaid adsSocialBranding
Stages
NewContactedDiscovery bookedProposal sentWon
Policy
30-min meetingsReminders 24h + 1h

The inbound script

How a lead call goes.

  1. 01

    Who they are

    Number, company and their role: founder, marketing head, manager.

  2. 02

    What they need

    Services of interest, monthly budget band, when they want to start, team size, current agency.

  3. 03

    Book the discovery call

    A 30-minute slot with an account executive, confirmed by email with the details.

  4. 04

    Or send the deck

    Not ready? “Send information” emails your deck and sets the next step.

Pipeline

From enquiry to won.

  • Your stages

    New, contacted, discovery call booked, call done, proposal sent, won, lost, not a fit.

  • Campaign attribution

    Google Ads, Meta Ads and LinkedIn as named sources, with the campaign as a field.

  • What the pipeline is worthEnterprise

    The value of open leads and what was won, by service, source and person.

  • Round-robin assignmentBusiness

    An automation rule can share new leads across the team in turn.

Questions

Asked before buying.

Does it sync with Google or Outlook calendars?
Not today. Meetings live in Desk's own diary, with email confirmations and reminders.