The Blueprint
Configure the product.Don't customise the software.
Everything that makes a clinic's desk different from a restaurant's lives in one versioned document per business. Change it, publish it, and every screen follows. No code, no custom build, no fork to maintain.
- Labels
- PatientAppointmentDoctor
- Stages
- NewSlot offeredBookedVisited
- Outcomes
- BookedWill call backPrice only
- Policy
- 15-min slots10-min hold24h + 2h reminders
How it works
Start from a starter, make it yours.
- 01
Pick a starter
Clinic, hospital, restaurant, agency or event stall. Each is complete and publishable as it is.
- 02
Rename the words
Enquiry, Patient, Reservation, Table, Doctor: every screen follows the labels you choose.
- 03
Draft and check
Changes are a draft agents never see. The validator refuses anything that would break an old record.
- 04
Publish
Every enquiry remembers the version it was taken under, so history reads as it was recorded.
What is in it
One document, every rule.
Labels
What your business calls a contact, an enquiry, a booking and a resource.
Fields
Typed fields with options, keyboard shortcuts, conditions and validation; personal fields marked as such.
Stages and sources
Your pipeline with colours, time limits and allowed moves; where enquiries come from.
The call script
Steps, prompts, branches and skip rules, in the order a call goes.
Outcomes
How a call can end, its key, the stage it moves to and the follow-up it creates.
Catalogue and policy
Resource types, services, slot length, hold time, lead time, reminders, no-show rules.
Follow-ups and messages
Default times, attempts, digest hour, escalation; which emails go out and when.
Optional parts
Check-in, recalls, courses, classes and more, defaulted per industry and switched by the owner.
Who changes it
Owners decide. Varynt helps.
Owners and admins edit
In the portal, as a draft. Starter plans relabel and edit options; Business and Enterprise add their own fields, stages, flows and outcomes.
Set up with you
On the demo we take the nearest starter, rename it in your words and run a real call through it.
Templates from Varynt
Varynt's onboarding team builds and dry-runs Blueprints in its own console, then sends an update to your draft. Never over your published desk.
Safe by construction
Conditions and formulas are a closed rule language, never code that runs; the document is validated before it is stored.
Plans
Which plan has it.
| Capability | Starter | Business | Enterprise |
|---|---|---|---|
| Starter Blueprints: labels and options | Included | Included | Included |
| Custom fields, stages, flows and outcomes | Not included | Included | Included |
Anything not on your plan can be added to one workspace on its own. Compare every plan
Questions