Pricing

Priced per desk,not per call.

Three plans, sized by how many people answer the phone and how many places they answer it from. We quote on the demo, where every desk is set up with you; invoiced in rupees, and nobody enters a card.

Plans

Billed monthly or yearly, whichever suits you.

Quoted in rupees, before taxes. Viewers never use a seat.

Starter

One reception desk

Talk to us

Quoted on the demo, in rupees, before taxes

3

agents · viewers free

1

location

10

doctors, tables, rooms

500

enquiries a month

Includes

  • Guided intake, enquiries and contacts
  • Holds, calendar and reminders
  • Follow-up queue, digest and escalation
  • Starter Blueprints (labels and options)
  • Hosted enquiry form
  • Reports: funnel and sources
  • What people always ask for

Business

Several branches

Talk to us

Quoted on the demo, in rupees, before taxes

10

agents · viewers free

3

locations

50

doctors, tables, rooms

3,000

enquiries a month

Everything in Starter, plus

  • Custom Blueprint (fields, stages, flows)
  • More than one location
  • Public booking link
  • Email enquiries
  • Waitlist
  • Automation rules
  • Reports: agents, resources, heatmaps, export
  • API access and AI assistant

Enterprise

Hospitals and chains

Custom

Priced per contract, for the branches and agents you run

50

agents · viewers free

20

locations

500

doctors, tables, rooms

25,000

enquiries a month

Everything in Business, plus

  • White-label branding
  • Classes and group bookings
  • What the work is worth

Allowances are soft. A warning at 80% of the month's enquiries; intake pauses only at 110%, with a banner, never silently.

Extra units are flat. An agent, a location or another thousand enquiries a month, added when you need them (see below).

Invoiced, not charged. Monthly or yearly, in rupees. There is no card anywhere in the product.

Compare plans

Every capability, every plan.

Straight from the plan catalogue the product enforces. A tick means it works today.

Starter
3 agents
1 location
500 enquiries a month
Business
10 agents
3 locations
3,000 enquiries a month
Enterprise
50 agents
20 locations
25,000 enquiries a month

Taking the call

  • Guided intake, enquiries and contacts

    The scripted call: phone first, answers with keyboard shortcuts, one record per person.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • What people always ask for

    Always the same doctor, mornings only, never a Saturday: remembered and offered at the next booking.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Hosted enquiry form

    A form at your own address, or embedded on your site; each message becomes an enquiry.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Public booking link

    A page customers book from without calling.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Email enquiries

    Connect the mailbox your enquiries already reach; every new message becomes an enquiry.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Notifications on your devices

    A new enquiry or a cancellation reaches a closed browser or a pocketed phone.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise

Bookings

  • Holds, calendar and reminders

    Book on the first call against a doctor, table or slot; holds, confirmations and reminders.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Waitlist

    Offer the next opening automatically when a slot frees up.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Customer self-service links

    Confirmations carry a link to reschedule or cancel within your cutoff.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Courses of appointments

    Six weekly sessions booked in one go, movable and cancellable together. Daily through to quarterly.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Check-in and the waiting room

    Mark people as arrived, call them through, and see who has been waiting longest.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Classes and group bookings

    One slot with several people in it, each marked present or absent on their own register.

    • Not includedStarter
    • Not includedBusiness
    • IncludedEnterprise

Follow-ups

  • Follow-up queue, digest and escalation

    Every unbooked enquiry gets a next step; a morning digest and overdue escalation.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Due back

    Everyone past due for something that comes round again, as a call list the desk works through.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Automation rules

    Trigger → action rules with a run log.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise

Configuration

  • Starter Blueprints (labels and options)

    Clinic, hospital, restaurant and agency starters; rename labels and edit options.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Custom Blueprint (fields, stages, flows)

    Add fields, stages, flows and outcomes of your own.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • More than one location

    Several branches on one desk, each with its own resources and hours.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • White-label branding

    Your name, logo, colours and favicon on the portal. Everything runs on our secure domain; a custom web address of your own is not part of it.

    • Not includedStarter
    • Not includedBusiness
    • IncludedEnterprise

Reports and data

  • Reports: funnel and sources

    Enquiries to bookings, and where they came from.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Reports: agents, resources, heatmaps, export

    The numbers a manager runs the desk on.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • How busy each resource was

    Booked time against the hours actually rostered, with time lost to no-shows shown separately.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • What the work is worth

    The value of an enquiry while it is open, and what the diary actually earned.

    • Not includedStarter
    • Not includedBusiness
    • IncludedEnterprise
  • Data import

    Contacts, resources and services from a spreadsheet.

    • IncludedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • Data export

    Everything as CSV, on demand.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise
  • API access and AI assistant

    Personal API tokens: connect Claude or another assistant to the desk, or read it from your own systems.

    • Not includedStarter
    • IncludedBusiness
    • IncludedEnterprise

More

  • Single sign-on (SAML or OIDC) and SCIM

    Sign in through your own identity provider over SAML or OIDC; your verified email domains go straight to it. SCIM adds, switches off and removes people and syncs groups.

    • Not includedStarter
    • Not includedBusiness
    • IncludedEnterprise

Add-ons

Grow one unit at a time.

Beyond a plan's allowances, these are added to your invoice one unit at a time, and quoted with your plan.

Additional agent

Beyond the plan's allowance, cheaper the more you add. Viewers are always free.

Additional location

Beyond the plan's included locations.

Additional enquiries

Blocks of a thousand enquiries a month beyond the allowance, cheaper in volume.

Need a mix no plan matches? We can build a custom plan from the same price book. Talk to sales.

In development

Coming later, not sold today.

These are on the roadmap with no date. They are on no plan and in no price until they ship, so nothing you buy today depends on them.

  • WhatsApp confirmations and remindersComing later

    Through Varynt Reach. Meta's own per-message charges will apply.

  • SMS messagingComing later

    For customers who are not on WhatsApp.

  • Telephony: screen pop and click-to-callComing later

    The caller's record opens as the phone rings.

  • AI call summariesComing later

    A summary of every call for the next person who picks it up. When it ships it will be priced separately from the subscription plans.

Pricing questions

Short answers.

Who counts as an agent?
Anyone who takes calls or edits enquiries: owners, admins, managers and agents. A viewer, such as a doctor who only looks at their own day, is free on every plan.
What happens over the enquiry allowance?
Managers see a warning at 80%. New intake pauses only at 110%, with a banner saying so, until the allowance is raised. Nothing is blocked silently.
Can we change plan later?
Yes. Moving up is immediate. Anything one workspace needs beyond its plan, such as one extra capability, can be switched on for that workspace on its own.
How do we pay?
By invoice, in rupees, monthly or yearly. There is no card anywhere in the product.
Do we need WhatsApp?
No. Confirmations and reminders go by email today, and the desk's own alerts arrive in the app and as device notifications. WhatsApp, SMS and telephony are in development and are not sold on any plan until they ship.
Can we export our data?
Yes. Owners and admins can export the whole workspace as a zip of CSV files at any time.